1. Introduction: Welcome to Kayla Makeup. By accessing and using this website, you agree to comply with and be bound by the following Terms of Service. If you do not agree to these terms, please do not use our website. We reserve the right to update, change, or replace any part of these Terms of Service at any time without prior notice. Your continued use of the website following any changes constitutes acceptance of those changes.
2. Store Information: Kayla Makeup is an e-commerce platform specializing in cosmetics, beauty, and skincare products, based in Cairo, Egypt.
3. Products and Pricing:
- We make every effort to display the colors and details of our products (such as foundations, lipsticks, etc.) as accurately as possible. However, we cannot guarantee that your computer monitor’s display of any color will be perfectly accurate.
- All prices displayed on the website are in Egyptian Pounds (EGP).
- We reserve the right to change prices or discontinue any product at any time without prior notice.
- Promotional offers (such as the “FREE Gift on orders over 5000 EGP”) are subject to availability, and the store reserves the right to modify or cancel them at any time.
4. Orders and Acceptance:
- We reserve the right to refuse or cancel any order for any reason, including but not limited to: product unavailability, errors in product pricing or description, or suspicion of fraudulent activity.
- If your order is canceled after you have been charged, we will issue a full refund to your original method of payment or as mutually agreed upon.
5. Shipping and Delivery:
- We are proud to offer Free Shipping within Egypt to all our customers.
- We are committed to a Guaranteed Delivery in 2 Days from the date of order confirmation. Delivery times may vary slightly due to courier circumstances, public holidays, or peak seasons.
6. Return and Exchange Policy:
- To ensure your complete satisfaction, we offer a 30-Day Return window from the date you receive your order.
- For health and hygiene reasons, any returned product (especially cosmetics and skincare) must be in its original condition, unused, unopened, and in its original packaging.
7. Privacy and Data Protection:
We respect your privacy and are committed to protecting your personal data. The information you provide (such as your name, address, and phone number) is used solely for processing your orders and improving your shopping experience. For more details, please review our “Privacy Policy.”
8. Intellectual Property:
All content on the Kayla Makeup website, including text, graphics, logos, images, and designs (Copyright © 2026 Kayla Makeup), is the exclusive property of the website and is protected by intellectual property and copyright laws. Unauthorized use, reproduction, or distribution is strictly prohibited.
9. Contact Information:
If you have any questions or concerns regarding these Terms of Service, our customer service team is available 24/7 to assist you through the following channels:
- Phone: +2 01092288277
- Email: support@kayla-makeup.com
- Address: Madinty g62 , Cairo, Egypt.